- UX for AI
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- Product Management
Product Management
Amplify, Obfuscate, Simulate: The 3 Legitimate Uses of Synthetic Data in SOC Tooling (Synthetic Users Is Not One of Them)
There's a disturbing trend in security AI: synthetic users replacing real customer research. For an AI MacGyver, synthetic data is duct tape. Brilliant to help amplify rare signals, obfuscate for privacy, and simulate for agent testing. But you don't do brain surgery with duct tape. And you don't replace handshakes with synthetic users. The duct tape is for machines. The handshake is for humans.
Kids & Matches, Agents & Judges, and the Simplest SOC Agent Safety Layer Nobody Built (Yet)
Your judge model doesn't need to be smarter than your agent. It can be a stubborn 5-year-old that tells your agent, "Mom said no matches!"Agentic Judge-in-the-Loop (JITL): why and how to build one. The real conversation.
When Engineers Say 'It's Beyond Your Understanding,' Here's What They Actually Mean
One engineering leader said this to me on a project 9 months behind schedule. After 34 AI projects, I knew what it actually meant: the problem wasn't the engineers—it was a broken requirements process no one had caught yet.
